ENGLISH LANGUAGE COURSES POLICIES

Welcome to our academic community at SCL International College, where we offer dynamic English language courses to enhance your linguistic proficiency. To ensure a supportive and effective learning experience, we maintain a set of college policies specific to our English language programmes. These policies are thoughtfully designed to facilitate your language learning journey, covering various aspects of your academic and linguistic development. We encourage you to acquaint yourself with these policies to make the most of your time with us, fostering a positive and inclusive language learning environment. If you have any inquiries or need clarification, our dedicated staff is ready to assist you. 

To see policies concerning our University Pathways courses, please click the button below.

ADMISSIONS POLICY

Principle

SCL International College aims to ensure all students are booked on the correct course to suit their needs, as quickly and efficiently as possible.

Procedures

Bookings for Individuals and groups can be made through the school’s website, by email, in person or by telephone.

Bookings are accepted through the sales team and from students contacting the school directly.

A registration fee of £70 is required for individual bookings.

A deposit of 10% is required to confirm enrolments for individuals.

A deposit of 20% is required to confirm enrolments for group bookings.

Full payment of fees is required 4 weeks prior to the commencement of the course.

Courses are subject to availability. If a course is unavailable, an alternative date will be offered.

When enrolling, it is very important that the school receives all medical conditions, allergies and dietary requirements at least two weeks before arrival.

The school should particularly be informed of any serious difficulties with hearing, sight or mobility.

Before booking and paying for a course, students must read and confirm having read contract terms and conditions of enrolment.

The school strongly recommends students travel with adequate insurance to cover expenses in case of emergency and also fees and costs in case of cancellation or curtailment.

Students requiring visas should ensure they have met all necessary requirements for entry into and studying in the UK.

Entry Requirements

If a student intends to sit an examination whilst studying at the school, it is recommended they check their level before booking on the course.

Reviewed: January 2025

Attendance Policy

SCL International College takes attendance at the school very seriously and expects students to attend every lesson. It is important that students understand what the procedure will be if they do not attend lessons.

This policy contains the terminology AD (Academic Director) and WM (Welfare Manager).

To receive a course certificate a student must attend 85% of their lessons.

Arriving late for a lesson is not permitted as it can be very disruptive. As stated in the student induction presentation, teachers may not let a student arriving more than 15 minutes late, join the class. In this case the student will be marked as absent, and they must report to the school reception.

Procedures

  • AD/WM will be checking the teachers at 9:15am to find out if any student is absent.
  • If a student under the age of 18 has not arrived in class within 15 minutes of the beginning of the first lesson, the school will immediately inform their group leader. We will maintain contact with the group leader until the student is accounted for.
  • For adult learners, their absence is recorded in the absence logbook and followed up initially with a message to the student to check on their welfare. If the student is absent for two consecutive days, we will try to make verbal or face-to-face contact. The reason for their absence is also logged.

The following reasons for absence are regarded as acceptable, provided that the school is notified on or before the day of absence:

  • A genuine illness or compassionate reasons (such as serious illness of a close relative).
  • To attend an official appointment (e.g., at the embassy, university, doctor/hospital or the police) for which we will ask the student to provide us with a proof of appointment.

If a student is studying on a visa, it is important to know how poor attendance can affect a student’s rights to stay in the UK. Please see The Students’ Handbook for Student Visas and UK Border Agency for details on this procedure.

Disciplinary Actions – Absences

Any student who is developing a pattern of absence, or who misses several consecutive days of school, the following procedure will be carried out.

  • First verbal warning given by AD/ WM after 2 classes have been missed.
  • A meeting with AD and/or WM and second verbal warning will be given after 4 cumulated classes have been missed.
  • The first warning letter will be sent by the WM to the student and/or his Agent/Parent after 8 cumulated classes missed.
  • Continued absence means a second visit to the AD/WM, who will discuss the matter with the principal, after which the final warning letter is sent, stating that the student could be dismissed if bad attendance continues.
  • A formal dismissal letter is then sent out and the student leaves the school that week.

No fees refund is given to students who are dismissed from the school in this way.

If a welfare issue is raised or suspected, the Designated Safeguarding Lead, Gary Speirs, and Welfare Manager, Denisa Petrescu, are advised and kept updated. For any welfare issue, notes are made in the School Welfare Log.

Reviewed: January 2025

Cancellations Policy

Before you book and pay for a course at SCL International College you must read and confirm you have understood our terms and conditions.

Cancellations

Any cancellations of the whole allocation must be notified in writing at least 6 months prior to the arrival date. Cancellations after this time is subject to a cancellation fee. We will withhold deposits in the event of cancellation by the booking agent.

Full payment should be made two weeks prior to your course start date in the case of individuals, and 6 weeks in advance in the case of groups.

1. You can request a refund up to 45 days prior to your course start date. In this case, the 20% deposit is non-refundable.
2. We reserve the right to charge 75% per person for cancellations occurring between 30 and 45 days prior to arrival.
3. No shows or cancellations made within less than 14 days prior to arrival will be charged in full.
4. No refunds or credits can be considered after the start of courses.

In exceptional circumstances, we reserve the right to deliver courses online.

Please note that prices may be subject to alteration.

Force Majeure

SCL is not liable for loss of tuition or other services due to factors outside our control. Refunds will not be made under these circumstances.

Registered in the United Kingdom: 09877237

Registered Office: Stay Campus London Ltd. - c/o - Hallmark Estates Limited, 46 Great Marlborough Street, Soho, London W1F 7JW

Copyright © Stay Campus London Limited. All rights reserved.

Reviewed: January 2025

Care of Under 18 YEAR OLD STUDENTS - GUIDELINES

Information for Students and Parents/Legal Guardians

SCL International College welcomes students aged 12 and above on a range of courses throughout the year.

The school has two campuses of seasonal usage to which under 18s can apply.

  • Camden Town: Students aged 16+ only. Summer centre only. Used all year round for closed groups.
  • North Acton: Students aged 12+ only. Summer centre only. Closed groups only.

Closed groups of students aged under 18 can join one (or a blend) of the following programmes all year round:

  • General English
  • Online English
  • Intensive English
  • IELTS Exam Preparation
  • OET Medical English
  • Combination Courses: General English + IELTS; General English + OET
  • International Summer Campus (only in the summer)

SCL has a responsibility to provide an enjoyable, comfortable, and safe learning environment for all our staff and students. This is especially important for students under 18 and adults at risk and this page explains how we care for these learners.

Students under 18 on our courses must be aware that:

  • SCL does not provide 24-hour supervision except on the Junior Discover London programme.
  • Attendance is checked at the beginning of the first lesson or activity; students must then remain on the premises until lunchtime.
  • Students under 18 are not allowed to leave the premises during break times (unless parental consent is given for this for those aged 16 or 17, or they are with a Group Leader or supervised by a member of staff).
  • Students cannot leave the premises unsupervised at lunchtime (unless parental consent is given for this for those aged 16 or 17 on adult courses, or they are with a Group Leader or supervised by a member of staff).
  • Any travel to weekday social activities is fully supervised by either Group Leaders or SCL Staff.
  • Exact levels of supervision depend on the age, gender and needs of the students during activities and trips: the amount of structured time with full supervision is always greater than any unsupervised time. During excursions, students must remain in groups of three or more within a restricted area during unsupervised time.
  • Students aged 16+ may be unsupervised during free time after lessons or activities.
  • Students are provided with and must wear a green SCL lanyard (12-15 years) or grey lanyard SCL lanyard (16 – 17 years), which makes them easily identifiable to staff.
  • Students must return home by 21:30 (14–15-year-olds) or 22:00 (16–17-year-olds). Students under 18 are not allowed out in the evenings unaccompanied by a Group Leader.

Emergency Phone

A member of the SCL Safeguarding Team can be contacted 24 hours per day, seven days per week in the case of an emergency. This number is given to all students during Induction and appears on the student card attached to their lanyards and wristbands that we require under 18s to always wear. Students are also asked to enter the emergency number onto their phones during the student induction presentation.

Parental/Guardian Agreements

Before a student under 18 begins studying at SCL, both the parent/guardian and the student must sign and return to us several documents. These confirm that they understand the school’s procedures and the rules for the welfare of under 18s and the level of supervision that we provide. It is important that parents and under 18s understand that if a student under 18 breaks our rules, SCL will inform the parents/guardian and in serious cases has the right to ask the student to return home: in such cases, the fees are not refunded.

It is also important that the parents/guardian give SCL the student’s mobile number along with next of kin details and once the student has arrived in the UK, they must keep the phone switched on and charged.

Pastoral Care

We take the safety of our students very seriously at SCL and all our staff, teachers and contractors have a minimum basic level of safeguarding for under 18s. This means they know how to recognise and respond to any students who may appear unhappy or distressed at any time during their stay with us and are trained to lookout for signs of abuse. More details on this can be found on our SCL Safeguarding Policy.

  • We understand that living away from home can be difficult for some students, especially for young learners. Our Student Services & Welfare Manager and Deputy Safeguarding Lead for Kentish Town & Camden (Denisa Petrescu), Academic Manager and Deputy Safeguarding Lead (Paul Clarke) and Designated Safeguarding Lead (DSL), Gary Spiers and are available throughout the day to speak to students about any problems or concerns they have, along with our the rest of our Designated Safeguarding Team Designated Safeguarding Team:
    • Gennifer Becouarn; Student Services Coordinator,
    • Ellie George; Kentish Town Residence Manager,
    • Mario Gomes; North Acton Residence Manager,
    • Fernando Corell; North Acton Assistant Residence Manager,
    • Ellie George; Regional Community Manager for Camden and Kentish Town.

All our teachers and office staff can also offer advice and support to anyone feeling homesick or lonely. Outside office hours, we have a 24-hour emergency telephone number that students can call.

We also appreciate that sending a child abroad to study can be worrying for parents, so we want to make sure that we give parents all the information they need to be confident that they are making the right decision when sending their child to SCL. We also require parents/guardians to provide us with as much information on their child as possible, including any medical conditions, so that we can provide the best level of care for them at all times. Our Parental Consent Form requires that they ensure that their child is aware of such issues as curfews and unsupervised time, accommodation and school rules that must be agreed to.

We take our responsibilities for young learners very seriously and we have rigorous policies and procedures in place to make sure children have the best possible experience in a safe and secure learning environment.

If there are any aspects of the programme that are not clear, please feel free to contact us. Please also refer to our full list of policies on this website.

Note for Parents/Legal Guardians

Students attending SCL courses are supervised by our staff during lessons and organised activity programme. Students must take part in the full activity programme and are not permitted to be absent.

Updated: January 2025

Code of Conduct OF ADULT (18+) students

SCL students must agree to the following:

  • I will make a positive contribution whilst in the UK and will show mutual respect towards my fellow students, teachers and staff.
  • I will take, attend lessons and actively take part in class.
  • I will always behave in an appropriate manner. Any aggressive verbal or physical behaviour will not be tolerated, and I will be asked to leave the school and may be sent home.
  • In case of any ongoing health problems, I will bring prescribed medicine. I will inform the school immediately of any sickness.
  • I will attend school according to my timetable. If I am going to be late, I will inform the school before 9:00 am.
  • I will not carry an offensive weapon or anything which could be mistaken for an offensive weapon.
  • I will not consume alcohol or consume or have in my possession any illegal substances during the lesson’s time or on excursions.
  • I will not offer or engage with alcohol with any underaged student (under 18) while having my school programme at SCL International College in London.
  • I will always behave in accordance with the school’s health and safety policy and, when appropriate, with the school’s fire evacuation procedures.
  • When using social media: I will behave in a courteous and honest way, respecting the privacy and the feelings of others at all times; I will avoid the use of names, contact details or images of other students or members of staff without their prior permission.

Remember that if you break the UK laws (e.g., offering alcohol to students under the age of 18 or by posting something defamatory on social media, etc.), you will be personally responsible.

Reviewed: January 2025

CODE OF CONDUCT OF UNDER 18 YEAR OLD STUDENTS

Students must adhere to the following:

  • I will make a positive contribution whilst in the UK and will show mutual respect towards my fellow students, teachers and staff.
  • I will attend lessons and actively take part in class.
  • I am aware my leader is responsible for me during my stay.
  • I understand that I must agree to the curfew time set by my school and parents.
  • If I have permission to go out, I will never go out alone at night and will travel in pairs or a small group. I will stay in well-lit areas and take public transport.
  • I will avoid behaving inappropriately (e.g., being loud in public places).
  • I will follow the UK law and not drink alcohol, take drugs or legal highs or carry a weapon. I may be arrested if committing any of these crimes.
  • I am not permitted to leave SCL overnight without being accompanied by an adult (18+) and I must have written parental permission by my parent/guardian.
  • In case of any ongoing health problems, I will bring prescribed medicine. I will inform the school or my leader immediately of any sickness.
  • I will attend school according to my timetable. If I am going to be late, I will inform my leader who will inform the school before 9:00 am.
  • I will behave in an appropriate manner at all times. Any aggressive verbal or physical behaviour will not be tolerated, and I will be asked to leave the school and may be sent home.

Reviewed: January 2025

Complaints Policy

Principles

SCL International College is committed to providing clear and accessible channels of communication for students and staff to voice complaints and suggestions.

The school aims to resolve complaints promptly, fairly, and without discrimination. Complaints are viewed as an opportunity to review and improve the services offered by SCL International College.

Procedures for Complaints

Pastoral Complaints

Students wishing to make a complaint regarding any non-academic aspects of the school should address their concerns to the Welfare Officer, Denisa Petrescu, or the Designated Safeguarding Lead (DSL), Gary Spiers.

  • If the issue cannot be resolved immediately, the complaint will be passed to the relevant person.
  • Where possible, action will be taken to resolve the complaint, and procedures may be amended to address the issue.
  • If no action is taken, the student will be informed of the reasons.
  • A full record of the complaint and any actions taken will be maintained by the Welfare Officer or DSL.

Complaints Related to Teachers and Teaching

Students are encouraged to speak with their teacher if they are unhappy with their class or level.

  • If students prefer not to approach their teacher directly, they can address their concerns to the Academic Director, Gary Speirs, or the IFP Academic Manager, Paul Clarke.
  • The issue will be discussed with the teacher, and possible solutions will be identified.
  • The Academic Director will follow up after a suitable period to ensure the problem has been resolved.
  • If the issue persists, students may be moved to another class, with the teacher and student receiving appropriate support throughout the process.

Accommodation Complaints

Complaints about accommodation should be directed to the Student Services and Welfare Manager, Denisa Petrescu.

  • The Welfare Manager will speak to the accommodation provider to resolve the issue.
  • If the matter cannot be resolved, a change of accommodation will be offered.
  • For serious complaints, students will be asked to submit their complaint in writing. Such complaints will be handled with utmost sensitivity.

Staff Complaints

Staff members wishing to make a complaint regarding any aspect of the school or their working conditions should address their concerns to their direct Line Manager or DSL.

  • Action will be taken to resolve the issue, and procedures may be amended to address the complaint.
  • A full record of the complaint and any actions taken will be maintained in the Complaints File by the DSL and the Manager.

Support and Accessibility

Students and staff may seek assistance from the Welfare Officer, Line Manager, or designated staff member when preparing their complaint.

Complaints can be submitted in multiple languages, and interpreter support is available for non-native English speakers.

Follow-Up and Feedback

After resolution, complainants will be contacted to confirm their satisfaction with the outcome.

Feedback on the complaints process will be collected periodically to improve its effectiveness.

Unresolved Issues

If a matter remains unresolved, an external independent adjudicating panel can be convened. This panel includes a legal representative and an English UK support member.

Complaints should be submitted in writing to:

The Ombudsman, English UK
47 Brunswick Court, Tanner Street, London SE1 3LH
Email: info@englishuk.com

Last Reviewed: November 2024 by Paul Clarke and Gary Speirs

Conflicts of Interest Policy

Stay Campus London International College (SCL) places a high degree of trust in the professional standards of its employees. Nonetheless, we remain vigilant at all times toward conflicts of interest that may arise and all disclosures are subject to thorough internal investigation. This scrutiny ensures that the ethical standards which underpin our institution’s working practices are never breached and safeguards our reputation as an educational provider of integrity.

Our Conflicts of Interest Policy has been developed to protect staff members from discrediting themselves and the wider organisation through acts of professional misconduct that might be avoided by promoting awareness of the types of conflict that are likely to arise and by establishing a culture of open and honest disclosure.

This Conflicts of Interest Policy, therefore, should not be construed as embodying a lack of trust toward SCL employees. To the contrary, it is hoped that this Policy will be effective in protecting the institution and its staff against criticism or self-compromise by helping them to identify conflict situations as they arise, enabling employees to make timely disclosures so that the institution may take swift and appropriate steps to manage and mitigate them.

Conflicts of Interest: A Broad Definition

Conflicts of interest can arise from a variety of circumstances and no single definition can possibly cover the myriad situations the term encompasses. The following is therefore intended as a broad definition that may prove useful to our purposes but is by no means exhaustive in its scope.

A conflict of interest occurs when our private interests, such as external relationships or financial gain, interfere—or appear to interfere—with the interests of the wider organisation, preventing us from fulfilling our duties impartially.

Our professional decisions must not be based on needs originating from outside SCL, and we have a duty to avoid even the appearance of a conflict between our personal interests and those of SCL. We are expected to arrange our private affairs so that in our professional lives we can put our loyalty to SCL before all other considerations. It follows that as individual we must never act, or indeed appear to be acting, in a way that influences SCL matters for actual or potential personal benefit, or seeking such a gain at the expense of the institution.

It is of significance that the definition above not only speaks to cases in which an individual explicitly betrays the trust placed in them by SCL to complete their duties, but also to equally detrimental instances whereby a conflict may merely appear to exist. It is consequently of the gravest importance that members of staff disclose any potential conflict of interest in full and without hesitation to their superior at the earliest possible opportunity. Disclosure will result in SCL taking immediate steps to prevent further escalation in line with the best-practices outlined in this Policy and in the following Guidelines which exemplify some common situations that can give rise to conflicts of interest.

 

Conflicts of Interest Guidelines

Summary of Conflicts of Interest Policy

SCL Governors and the Board of Managers adhere to the seven principles of public life, as recommended by the Nolan Committee’s report Standards in Public Life, which are identified as:

  • Selflessness
  • Integrity
  • Objectivity
  • Accountability
  • Openness
  • Honesty
  • Leadership

This Policy is not intended to call into question the integrity or professionalism of SCL academic staff members, but rather to provide clear guidance that will allow them to engage in external activities securely whilst at the same time safeguarding the reputation of the wider institution and the integrity of its employees, and preventing instances of corporate liability.

SCL’s Conflicts of Interest Policy advocates a three-pronged approach:

  • Awareness and Avoidance - Anticipate and actively avoid situations where you may face competing interests that risk impacting your impartiality or testing your loyalty to SCL. Avoid situations where you may be seen to benefit, directly or indirectly, or allow a third party to benefit, from the decisions you make.
  • Disclosure - You are duty-bound to report potential conflicts of interest to your superior as soon as you become aware of them. If in doubt as to whether a specific situation might constitute a perceived or actual conflict of interest, you should voice your concerns to your immediate superior as first port of call.
  • Manage the Conflict - Following a disclosure, SCL will take immediate action to mitigate any damage caused by actual or perceived conflicts of interest. You should be aware that activities deemed to directly jeopardise or violate the public interest or the interests of the institution may be prohibited.

Conflicts of Interest: An Introduction

These days, academic staff commonly perform a range of activities outside of their primary academic institution, some of which may take the form of collaborations of a broadly commercial nature. SCL acknowledges the many benefits these outside experiences can yield, such as the introduction of new technologies, insights into emergent business innovations and common practices, and a broader understanding of current societal needs.

At the same time, staff members’ external commercial ventures may on occasion pose a risk to the fulfilment of their mission of service to SCL. A conflict of interest may arise due to the external venture putting excessive demands on an employee’s time or attention, thereby impeding completion of their SCL duties. A scenario such as this may attract suspicion that decisions and actions taken by members of SCL’s academic team are not being conducted with the due level of rigour. Accusations may even be raised that a perceived neglect of duties is driven by personal financial interest. Moreover, the commercial objectives of an employee’s external venture may run counter to SCL’s mission, vision, values, primary objectives or principles of governance or, in more extreme cases, the employee may be in danger of appearing to be in competition with SCL through their involvement in an external commercial venture. While SCL recognises the integrity and high professional standards of its academic staff at all times and accepts that such allegations are often baseless, it is nonetheless of paramount importance that employees actively avoid situations and activities that could give rise to perceived conflicts of interest such as these.

SCL actively encourages its employees to cultivate external interests, however, academic staff are required under their contract of employment to ensure that external consultancy roles do not exceed more than 28 days per annum and that any external commitments undertaken comply with the institution’s Conflict of Interest Policy and Guidelines.

In most cases, all that is required to absolve an employee of any suspicion is the simple disclosure of any external activity that could represent a conflict of interest. To this end, all employees must submit a Register of Interests declaration at the beginning of each academic year so that SCL can better manage any perceived or actual conflicts of interest and prevent them from occurring. SCL may on occasion propose an alternative means of managing an external activity to ensure that a conflict of interests does not occur. In the unlikely event that an external activity or the accumulation of several external commitments poses a serious conflict of interest whose risk cannot be mitigated through good time- and task-management practices, SCL may have to consider restricting one or other of an employee’s conflicting activities.

These Guidelines supplement the Conflict of Interests Regulations and offer practical guidance to SCL employees on how to manage any perceived or actual conflicts of interest. The Guidelines seek to identify common situations that may give rise to conflicts of interest so that SCL employees may be better equipped to recognise potential issues before they occur in order to make a timely disclosure them to their superior. The examples given in these Guidelines are intended as an indicative sample and are by no means a definitive list. If you have doubts or questions regarding the impact of this Policy on the performance of your external activities, your superior will be happy to discuss them with you further. If, after having sought their guidance, you do not feel your doubts or questions have been addressed, please refer them to the Principal. Please be aware that you are still required to declare an actual or perceived conflict of interest through submission of the Register of Interests even if you have discussed it at length with a superior.

Some Examples of Conflicts of Interest

Conflicts of interest can be categorised in three broad types:

  • financial;
  • non-financial;
  • both financial and non-financial.

Examples of Financial Conflicts of Interest

These may pertain to any of the following:

  • pay;
  • commission;
  • consultancy fees;
  • equity interests;
  • debt forgiveness;
  • substantial property;
  • royalties;
  • intellectual property rights.

Examples of Non-Financial Conflicts of Interest

These may include benefits or advantages pertaining to any of the following:

  • career enhancement;
  • education or professional reputation;
  • access to privileged information;
  • access to facilities.

Conflicts of interest may arise when you, members of your family or people with whom you have close relationships are involved in:

  • business positions (including Executive or non-Executive Directorships, partnerships, ancillary employment in other businesses).
  • appointments (including trustees in charitable organisations, school governors, appointments with a funding body or external examination board).
  • consultancy (including external commercial research and development roles).
  • investments (including shareholdings or spin-out companies, beneficial interests in trusts).
  • gifts (including reportable gifts such as substantial travel or hospitality).
  • other personal interests which could constitute a potential conflict of interest situation.

This list is by no means comprehensive and many other situations could feasibly give rise to a potential conflict of interest.

By contrast, interests relating to your personal and professional identity, including personal beliefs and interests such as education, profession, reputation, and career advancement do not constitute conflicts of interest.

Conflicts of Interest Guidelines

The key message in this policy is that if you have any reason to believe that an activity may constitute a conflict of interest, you should always disclose it to a superior. These Guidelines describe the way in which pre-emptive disclosures should be reported (prior to a staff member engaging in an activity that could give rise to a conflict), and through the annual submission of the Register of Interests at the beginning of the academic year.

Conflicts of Commitment versus Conflicts of Interest

Conflicts of interest occur when the professional decisions or actions of an employee who holds a position of trust are compromised by considerations of their own personal or financial gain, or by considerations of attaining similar gains for friends, family members or other external parties that may hold influence over them.

Most disclosures of potential conflicts of interest amount simply to a case of conflict of commitment. These may occur when an employee’s external commitments interfere with the fulfilment of their mission of service to SCL, making excessive demands on their time or attention. Conflicts of commitment can often be managed through careful time-management and disciplined working practices. However, financial remuneration from these external activities poses the risk of conflicts of commitment developing into full-blown conflicts of interest.

 

Categories of Conflict of Interest

Educational Mission Conflicts

The principal duty of all academic staff is to provide education that directly addresses students’ learning needs. Students’ research must be driven by their own learning objectives in line with the required course outcomes and cannot be directed in any way by the financial or personal motives of tutors, trainers or academic managers. External teaching conducted by SCL tutors and trainers must in no way conflict with their academic duties at SCL.

Financial Interest Conflicts

The conduct of academic staff must never compromise SCL’s financial interests. Employees must ensure that SCL is fairly remunerated for any work performed externally that benefits from its intellectual property such as teaching and learning resources or research papers, as well as any other assets, equipment, facilities, staff, etc.

Loyalty and Commitment Conflicts

With regard to approved external roles such as consultancy, positions on advisory boards, committees, trusteeships, directorships and partnerships, the loyalty and commitment of academic employees is expected to remain, in the first instance, with SCL. Staff are expected to ensure that their duties stemming from their secondary external commitments do not create conflict with fulfilment of their primary duties as an employee of SCL. If in any doubt as to whether an external appointment risks giving rise to a conflict of loyalty, staff members should disclose their concern to their superior without delay. Disclosures from tutors and trainers should be addressed to their academic manager, while academic managers should report conflict of interest concerns to the Principal.

 

Conflicts of Interest Regulations

Disclosure

Staff are expected to make a disclosure as soon as they have identified an activity or commitment, that risks giving rise to a potential conflict; more specifically, at the precise moment that they recognise that a conflict of interest could be perceived. Sufficient detail must be disclosed to allow the reviewer to assess the level of risk posed by the potential conflict and make informed decisions that will lead, if necessary, to appropriate counteractions. Details will be recorded in the institution’s Conflicts of Interest Register.

Upon disclosure, the situation will be monitored scrupulously in order to manage and mitigate the conflict for the benefit of both SCL and the discloser. The process of disclosing an activity or commitment that raises a potential conflict does not mean that SCL will automatically delimit or forbid it. In many instances, activities initially suspected of representing a conflict are found to be completely admissible following closer examination.

Process

Disclosures by employees and consultants must include the following information:

  • category of conflict [conflict of interest or conflict of commitment].
  • description of the activity.
  • complete list of all persons, companies, committees or other organisations involved.
  • list of financial interests and rewards.
  • potential legal implications.
  • other information relevant to assessing the disclosure.

Disclosures made by tutors and trainers should be addressed to their academic manager while disclosures made by academic managers should be addressed to the Principal. Similarly, academic managers should report conflict of interest concerns regarding staff under their supervision to the Principal.
Before commencing work with the institution, consultants employed by SCL must declare any potential conflicts of interest that might affect the partiality of their decision-making. Disclosures should be addressed to the Principal and must list relevant financial holdings, including those pertaining to family members.

In any instances where a disclosure has not been made directly to the Principal, a report is to be logged by the end of the subsequent business day with notification sent to the Principal by email. A copy of the disclosure report will also be kept in the employee’s HR file.

Reports must clearly state the outcome of the disclosure assessment, which will fall into one of four categories:

  • Full approval granted without need to monitor the situation or investigate further.
  • Approval granted under the proviso that the situation remains under constant review.
  • Approval denied owing to one or more activities constituting a conflict of interest. Restrictions on one or more activities would need to be imposed by the Principal for approval to be granted.
  • Approval suspended pending authorisation from a superior or guidance from an external department e.g. finance, HR, legal, etc.

If in doubt as to whether a given disclosure can be granted approval or requires further monitoring or intervention, academic managers should seek guidance from the Principal. In turn, the Principal may be required to consult with the Finance Manager, legal or HR departments before an evaluation can be made. In cases where a financial holding, consultancy role, or ongoing external appointment are not deemed to represent a conflict of any consequence, commencement or recommencement of employment may be granted with immediate effect.

Disclosure Assessment

The appendices to these Regulations include a list of considerations designed to provide assessors of conflict disclosures with a framework of criteria to assist them in the evaluation and approval process. While these considerations can be applied to a wide range of conflict scenarios, assessors should aim to apply them in concert with self-developed criteria pertinent to the specific circumstances of individual cases.

The considerations in Appendix I are intended to help determine whether an employee’s external activities, relationships, commitments, interests, etc, warrant legitimate cause for concern.

The considerations in Appendix II are intended to help determine whether adequate controls can be established to mitigate conflicts to an appropriate degree.

 

Appendices

Appendix I - Considerations for determining situations that represent a conflict of interest

1. Does the disclosure contain sufficiently detailed information to make an informed assessment?

2. Is there any evidence that the employee has financial interests that could influence their impartiality or loyalty and constitute an actual or perceived conflict of interest?

3. Is there any evidence that the time demands of external appointments could be likely to create conflict with fulfilment of the employee's mission of service to SCL?

4. Is there any evidence that the employee has ties of a preferential nature to external organisations?

5. Is there any evidence that the employee has misrepresented SCL to external third parties?

6. Is there any evidence that the employee’s impartiality or loyalty could be jeopardised by incentives originating outside the organisation?

7. Is there any evidence that the employee’s duties at SCL are not being fulfilled?

8. Is there any evidence that the employee has acted with partiality, misappropriated SCL funds or misused SCL assets?

9. Is there any evidence that the employee’s situation or conduct might constitute a breach of the law?

10. Is there any evidence that the interests of the employee’s external appointment may compete or oppose the interests of SCL?

11. Would the external appointment stand up to public scrutiny?

Appendix II - Considerations for determining if conflict of interest situations can be mitigated

1. Is there a disinterested and impartial staff member available to monitor and manage the conflict?

2. Will an independent peer review be carried out prior to the publication of any research papers?

3. What mechanisms are in place to prevent bias in external research projects? For example, is the research project doubled-blinded? Are research subjects selected at random? Will the project be supervised by an impartial third-party?

4. Will the sponsor and/or relevant parties receive acknowledgement When research is publicly presented, will sponsors be acknowledged?

Reviewed: January 2025

CORE BRITISH VALUES

SCL International College is a multicultural and international environment in which we help to foster an acceptance and tolerance of a range of views students may encounter in such a community.

We encourage our students to express their views and beliefs as long as these respect the core British values of:

  • Democracy;
  • The Rule of Law;
  • Individual Liberty;
  • Mutual Respect and Tolerance of Those of Different Faiths and Beliefs.

Any prejudice, discrimination or extremist views, including derogatory language, displayed by students or staff will always be challenged and dealt with in line with the relevant policies on student behaviour or staff conduct.

As part of wider safeguarding, staff will be alert to and have a duty to report:

  • Disclosure by students of their exposure to the extremist actions, views or materials of others outside of the school (e.g. with community groups).
  • Graffiti, writing or artwork promoting extremist messages or images.
  • Students accessing extremist material online, including social network.
  • Any reports of change in behaviour, friendships or actions.
  • Intolerance of difference.
  • Use of extremist or “hate” terms to exclude others or incite violence.
  • Anti-Western or Anti-British views.

Reports of any of the above will be made to the Designated Safeguarding Lead, Gary Speirs or Principal, Kevin McNally. In extreme cases, the police may need to be notified.

Reviewed: January 2025

CUSTOMER CHARTER

Pursuing Excellence in English

The Customer Charter aims to improve access to SCL International College's services and to improve quality.

The Charter informs customers of the standards of service to expect and what action to take in the event of any problems.

The Charter is reviewed and updated on an annual basis.

Assurance - Fair Service

SCL International College strives to maintain a learning environment for its students in which honesty, integrity and respect are constantly reflected in personal behaviour and standards of conduct.

The school is committed to promoting a positive learning environment amongst its students and staff.

The well-being, development and progress of students are of primary importance.

The school provides a safe, caring educational environment with close adherence to welfare and safeguarding regulations.

The school promotes a learning environment which is completely free from bullying and demonstrates respect for diversity and equality.

Complaints

The school makes every effort possible to resolve any complaints received by a student within 24 hours.

Any student wishing to make a complaint should address the complaint to the Welfare Officer, Denisa Petrescu, or Academic Director, Gary Speirs, who will ensure the complaint is passed to the relevant person to be addressed.

Where possible, action will be taken to resolve the complaint and where necessary procedures will be amended to satisfy the complaint.

Where no action is taken the student will be advised of the reason for this.

A full record of the complaint and any action taken will be kept by the Welfare Officer or DSL in the complaints file.

In the event of a matter being unresolved an external independent adjudicating panel would be set up with a legal representative and English UK support member.

Contacts

All enquiries and bookings by email to: info@staycampuslondon.com

Website: www.staycampuslondon.com

By telephone to: +44 (0) 203 141 7539

Legislation

The school is accredited by the British Council and is a member of English UK. Inspections are carried out by the British Council.

Reviewed: January 2025

Disciplinary and Exclusion Policy

You may be requested to leave your course if your behaviour is deemed to interfere with other students’ learning or with their experience at SCL International College. Disciplinary problems or acts of serious misconduct will result in the School implementing a series of measures to deal with the situation. Gross misconduct will result in immediate expulsion from the school.

Disciplinary problems:

  • Class disruption.
  • Expression of intolerance towards other cultures and beliefs.
  • Expression of extremist opinions contrary to British core values.
  • Harassment or lack of courtesy towards others - staff or students.
  • Lateness or continued absence from class.

Serious Misconduct

If you do something wrong that is serious enough to put yourself or other people in danger, or goes against the values under which we operate, we will implement disciplinary procedures.

Examples of such behaviour may include:

  • Substance Abuse (drugs, alcohol).
  • Sexual Misconduct.
  • Bullying or anti-social behaviour.
  • Petty theft or dishonesty.
  • Insubordination.
  • Aggressive Behaviour.
  • Vandalism.
  • Downloading inappropriate material from the internet.

If you behave inappropriately (as we have described above) at any time whilst you are the responsibility of the school, we will ask you to attend a meeting with a member of the Senior Management Team, including Gary Spiers (Academic Manager and Designated Safeguarding Lead (DSL)) and Denisa Sava (Welfare Officer) where we can discuss your behaviour and look for ways to improve it. Minutes of the meeting will be taken, and a copy sent to your parents or guardian if you are under 18, or to your agent/sponsor (with your written permission) if you are an adult. A copy will also be kept in our files. This will be your first written warning.

We will look at the situation again after the agreed time. If there has not been an improvement, we will ask you to attend a meeting with a member of the Senior Management Team and the Welfare Officer/DSL. If you think it is the right thing to do, we will set another deadline and agree with you again the improvements we are looking for. A copy of the targets will be sent to the appropriate person as above. This will be your second written warning.

If we are still concerned about your behaviour after the agreed time, we will give you a final warning, in which we will explain the conditions to be met if you are to continue at the school. We might, at this time, recommend temporary or permanent exclusion. You will be able to appeal against any recommendation for permanent exclusion or suspension.

If you are excluded from school in the circumstances we have described above, no refund of tuition fees will be given.

Exclusion Policy

A student can be excluded from school if their behaviour or performance has not improved in response to the disciplinary procedures above. If an incident of Gross Misconduct comes to our attention, we will ask you to leave the school immediately.

Gross Misconduct

“Gross Misconduct” means behaviour that is so serious or unacceptable that we have to take immediate action.

If you are excluded from school due to Gross Misconduct, no refund of fees will be given.

If you came into the UK on a visa, obtained on the basis of your attendance at the school, it is our legal obligation to inform the authorities of our decision.

Examples of what constitute gross misconduct include violation of UK laws and any of the following:

  • Racism.
  • Criminal activities.
  • Violence including sexual violence.
  • Incidents involving weapons.
  • Repeated or persistent misconduct of a serious nature.
  • Serious Theft or Fraud.
  • Drug dealing.
  • Serious damage deliberately sustained to the school’s property.
  • Downloading inappropriate material from the internet.
  • Indecency.
  • Breach of Health & Safety rules.

Reviewed: January 2025

EQUALITY AND DIVERSITY POLICY – STUDENT

SCL International College takes a proactive approach to equality, taking seriously the responsibility of promoting equality with regards to:

  • Ethnicity
  • Gender
  • Disability
  • Sexual Orientation
  • Religion, belief or non-belief
  • Age
  • Marital or Civil Partnership status
  • Pregnancy and maternity
  • Socio-economic background
  • People with diverse communication needs
  • Ex-offenders

The school values everyone as an individual and strives to provide an environment which will ensure any person entering the premises will be treated fairly and equally, regardless of the above. Students at the school can be certain they will be studying in an atmosphere where everyone receives respect and can voice their diverse needs, knowing that they will be heard.

The school works to high standards to ensure that the diverse needs of all students are recognised and met by taking account of legislative and regulatory requirements and by identifying key goals to be achieved.

No form of intimidation, bullying or harassment will be tolerated at the school. If a student believes they have been discriminated against in any way they should inform the Operations Managers / Academic Directors and the matter will be dealt with immediately.

Reviewed: January 2025

E-Safety and Social Media Policy

This policy provides guidance on how SCL International College uses the Internet and social media and the procedures for doing so.

Aims

To protect all students and especially U18s who make use of technology (mobile phones, games consoles and the internet) whilst studying at the school.

To provide staff and visiting colleagues with policy and procedure information regarding online safety and inform them how to respond to incidents.

Understanding the online world

As part of using the Internet and social media, SCL will:

  • Understand the safety aspects – including what is acceptable and unacceptable behaviour for staff and students when using websites, social media, apps and other forms of digital communication whether it is on a computer, mobile phone or game console.
  • Advise students in the Handbooks and during first day Induction that they must adhere to this policy.
  • When using social media platforms (Facebook, Twitter and Instagram), ensure SCL adheres to relevant legislation.
  • Regularly review existing safeguarding policies and procedures to ensure that online safeguarding issues are fully integrated including:
    • making sure concerns of abuse or disclosures that take place online are written into our reporting procedures.
    • incorporating online bullying (cyberbullying) into our anti-bullying policy.

Information and Communication Technology (ICT)

Current and emerging technologies used in school and more importantly, in many cases outside the school, by students include:

  • Internet websites.
  • Instant messaging.
  • Social networking sites.
  • Emails.
  • Blogs.
  • Music download sites.
  • Mobile phones with camera and video functionality.
  • Digital cameras.
  • Smart phones with e-mail and web applications.
  • Podcasting.
  • Video broadcasting sites.

All of these have potential to help raise standards of teaching and learning but may equally present challenges to both learners and tutors in terms of keeping themselves safe. These challenges include:

  • Exposure to inappropriate material.
  • Cyber-bullying via websites, social media, mobile phones or other technologies.
  • Identify theft or invasion of privacy.
  • Downloading copyrighted materials.
  • Exposure to inappropriate advertising.
  • Safeguarding issues such as grooming (children or vulnerable adults).
  • Other illegal activities.

At SCL International College we seek to maximise the educational benefit that can be obtained by exploiting the use of ICT, whilst at the same time minimising any associated risks. By making clear to learners, staff, contractors etc. what the school expectations are regarding the use of ICT, we aim to protect our learners and staff from harm, as far as reasonably practicable. The precise nature of the risks faced by users will change over time as technologies, fads and fashions change but there are general principles of behaviour and the code of conduct that apply to all situations e.g.: all users need to know what to do if they come across inappropriate material, and that staff members should not give out their personal information to learners such as their personal telephone numbers, email address or allow access to their personal social networking site accounts etc. We also communicate to our students on courses at SCL International College they should not give out their personal information such as telephone numbers, addresses etc. to strangers or publish this information on social networking sites.

A balance needs to be struck between educating staff and students to take a reasonable approach towards the use of regulation and technical solutions. We must recognise that there are no totally effective solutions to moderate and control the internet, so this policy incorporates both approaches.

 

Roles and Responsibilities

Staff

All teaching and non-teaching staff (including suppliers and contractors) are responsible for supporting safe behaviour throughout the school and following e-safety procedures. All school staff should be familiar with the E-safety and Acceptable use of ICT policy (AUP) as well as their relevance to the code of conduct and safeguarding policies.

All staff should participate in any e-safety training and awareness raising sessions, and act in accordance with the AUP and e-safety policy.

Staff should report any suspicion of misuse to the Designated Safeguarding Lead, Gary Spiers.

Staff should refrain from making negative comments about learners, colleagues or SCL International College on any blogs or social networking sites. Negative comments such as these could be considered as gross misconduct as it potentially affects the reputation of the school and/or lowers morale.

Staff should help educate learners in keeping safe especially with vulnerable groups. Whilst regulation and technical solutions (such as filtering systems) are important, they must be balanced with educating learners to take a responsible approach. The education of learners in e-safety is an essential part of using technology in classes. Staff should act as a good role model in their own use of ICT.

Where Internet use is pre-planned in sessions or enrichment activities, learners should be directed to sites which are appropriate for their use and procedures should be followed for reporting any unsuitable material that is found on Internet searches. Where practicable staff should pre-check sites and any possible searches.

Where learners are able to freely search the Internet such as in our common rooms, staff should be vigilant in monitoring the content of websites in case there is any unsuitable material.

Staff should be aware of the potential for cyber-bullying in their sessions where malicious messages e.g. through the use of forums and social networking sites, or via internal class emails or text messages on mobile phones etc, which can cause hurt or distress.

Learners should be taught to be critically aware of the materials/content they can access online and be guided to validate the accuracy of information.

Learners are educated in the need to acknowledge the sources of any information used and to respect copyright when using material accessed on the internet.

Staff are required to use the BCC address label when sending emails to groups of students to prevent circulation of emails.

Students

The provision of ICT resources and facilities are a privilege, not a right. Students are encouraged to access various technologies in the school. They should fully participate in e-safety activities and report any suspected misuse to a member of staff.

Students are expected to:

  • behave in a safe and responsible manner.
  • treat equipment with respect.
  • use USB/Flash memory key(s) only for school purposes.
  • be polite and not use e-mail, social media or blogs etc to make negative comments, bully or insult others.
  • use the resources only for educational purposes.

Students are expected not to:

  • have any inappropriate files (e.g. copyrighted or indecent material).
  • attempt to circumvent or “hack” any systems.
  • use inappropriate or unacceptable language.
  • reveal their personal details or passwords.
  • visit websites that are offensive in any way.
  • use chat rooms or newsgroups.
  • do anything that could damage the reputation of the school.
  • download anything inappropriate or install any programmes.

Management Team

The management team at SCL International College takes e-safety very seriously and will ensure that policies and procedures are in line with best practice and the safeguarding agenda. In particular, they will ensure that all staff receive suitable training and development to carry out their e-safety roles and sufficient resources are allocated to the task. Senior managers will follow the correct procedure in the event of a serious e-safety allegation being made against a member of staff and ensure that there is a robust system in place for monitoring e-safety. This includes making sure that the academic network infrastructure is safe and secure, and that policies and procedures approved within this policy are implemented. SCL has internet security filters fitted to ensure no one can connect to inappropriate sites or material. Regular review of the issues will take place at the safeguarding working group meetings with feedback sessions scheduled to the management team meetings.

Responding to issues

It is important that any incidents are dealt with as soon as possible in a proportionate manner and that members of the school community are aware those incidents have been dealt with.

Any concerns around the misuse of ICT must follow the referral process within the safeguarding policy and procedure where there is a potential threat to another learner, vulnerable person or member of staff. Any suspected misuse must be reported to a member of staff and then an appropriate course of action will be agreed.

Where an allegation has been made against a student an investigation will take place by the Designated Safeguarding Lead. The outcome of the investigation will decide what will be the appropriate course of action and, depending on the nature of the misuse, the student could be suspended from classes until the investigation is complete. The student code of conduct procedure will be invoked should the allegation be found to be true and the sanction will depend on the seriousness of the misuse and whether it was accidental or deliberate, a first-time offence, thoughtless or malicious e.g.: intended to cause harm to others. Sanctions could involve the student having ICT access removed for a period of time or in very serious cases, exclusion. Where there is a potential legal issue the DSL will decide on the need for involvement of outside agencies including the police, together with the designated persons and other members of the senior management team in line with our safeguarding and other policies.

Reviewed: January 2025

feedback policy

Aim

It is the aim of SCL International College to obtain feedback on all aspects of the students’ experience during their time at the school. This includes not only their learning experience but also the accommodation, facilities available, the social programme and the service they receive before and after arrival in the UK. We also aim to deal with any issues arising out of the feedback, promptly and to the satisfaction of all concerned. The feedback we receive helps us to evaluate our product and enables us to improve all our services.

Procedures

During the induction on the first morning students and their group leaders (if applicable) are advised who to contact if they have a problem i.e. their teacher about lessons; the Groups coordinator (For a Torfi) about accommodation; the SCL reception about the social programme; the Designated Safeguarding Lead (Gary Spiers) or Welfare Officer (Denisa Petrescu) for any personal problems and SCL reception for any general enquiries. Students are introduced to as many of these members of staff as possible and advised where to find them.

Students are advised that it is in everyone’s interests that any problems are brought to light and dealt with as soon as possible. Students are encouraged to contact their leaders or school team if they have any problems.

On the second day, students and group leaders are given a 2nd Day Feedback Form to complete that day to ensure any initial problems are brought to light and dealt with promptly.

On the last day, all students and group leaders are invited to complete an End of Course Feedback Form. This invites students and leaders to rate and comment on lessons, accommodation, the social programme and the school in general. Information gathered from the forms is fed back to teachers and admin staff. Any complaints are discussed by the relevant departments and an action plan put in place to deal with them.

Data from the questionnaires is collated monthly and the forms scanned and passed to the Senior Consultant (Kevin McNally), and Academic Management Team (Gary Spiers and Paul Clarke). A pie chart is produced annually and put to the Management Team for action.

Reviewed: January 2025

FIRST AID POLICY AND PROCEDURES

SCL International College will actively encourage staff and students’ health and welfare.

The First Aid Leads are:

  • Kentish Town: Ellie George
  • North Acton: Mario Santos

It is the responsibility of these leads to:

  • understand and exercise infection control procedures.
  • be aware of allergies and medical conditions of students and staff.
  • know how to respond to or acquire first aid or medical treatment in an emergency.
  • understand the limitations in relation to medication and healthcare procedures.
  • accurately record accidents.

Infection control procedures

The following precautions will provide protection against blood borne viruses and other infections, which may be transmitted via blood or bodily fluids:

  • always keep cuts or broken skin covered with a waterproof dressing.
  • avoid direct contact with blood or bodily fluids.
  • if blood is splashed on the skin, it should be washed of immediately with soap and water. Splashes of blood into the eyes or mouth should be washed immediately with plenty of water.
  • wear disposable gloves when contact with blood or bodily fluid is likely.
  • always wash hands after removing gloves.
  • always wash hands before and after giving first aid.
  • avoid exposure to needles and take particular care if disposing of them.

First-aid box should contain:

  • a leaflet giving general guidance on first aid.
  • individually wrapped sterile plasters.
  • sterile eye pads.
  • individually wrapped triangular bandages.
  • safety pins.
  • large sterile individually wrapped unmedicated wound dressings.
  • medium-sized sterile individually wrapped unmedicated wound dressings.
  • disposable gloves.

For further information, please see British Standard BS 8599.

The appointed person to take charge of first-aid arrangements is: Ellie George.

Details of first-aid arrangements

The Trained First Aiders are:

  • Kentish Town Campus and Accommodation: Denisa Sava, Gary Spiers, Paul Clarke, and Kevin McNally
  • Camden Campus and Accommodation: Ellie George, Karina Bude, Javier Romero and Alexandra Stoica
  • North Acton Campus and Accommodation: Mario Santos and Fernando Corell

The First Aid box is located at Reception and First Aid travel kits are given to all activity leaders when accompanying an excursion or activity.

The First Aid kits are regularly monitored to ensure they are always appropriately stocked.

The Accident and Emergency book is kept at Reception. The Accident and Emergency tear offs are kept in a box at reception.

First Aid Certificates are to be renewed every 3 years.

Accident or Violent Incident reporting

Minor incidents involving student and vulnerable adults may be recorded in the school's own accident book. However more serious student accidents and dangerous occurrences must also be reported to the local authority within 10 days of the event.

Reporting of Injuries, Diseases & Dangerous Occurrences Regulations (RIDDOR)

In some circumstances, it is also necessary for the Health and Safety Executive (HSE) to be notified of accidents. This should be done via the HSE's on-line system: www.hse.gov.uk/riddor/report.htm.

Fatal and major injuries (as defined in RIDDOR) should be reported immediately to the Incident Contact Centre 0845 3009923. All incidents that are reported to the HSE must also be reported to the Local Authority’s Health and Safety Team using the online forms. The HSE website provides further guidance on what to report. www.hse.gov.uk/riddor/what-must-i-report.htm.

Reviewed: January 2025

Infectious diseases in the workplace policy & procedure

SCL International College recognises the responsibility to provide a safe and healthy environment for the teaching and non-teaching staff, the pupils and other people who come onto the premises. All reasonably practical steps will be taken to fulfil this responsibility.

Employees shall not carry out work which is liable to expose any employees to any substance hazardous to health unless he/she has made a suitable and sufficient assessment of the risk created by that work to the health of those employees and of the steps that need to meet the requirements of these regulations.

Notifiable Diseases

Students wishing to attend the school must be clear of any notifiable diseases before entry or re-entry to the school especially if they are coming from a high-risk country currently experiencing an outbreak.

Illnesses and Diseases

Some infectious diseases are notifiable. The student’s doctor should inform the school of any precautionary measures to be implemented.

It is not permitted to administer any drugs at all to any student at school except for prescribed drugs.

In all medical situations, staff should consult with the management and/or First aider on site.

Procedure:

  • In depth risk assessments need to be carried out in order to evaluate the risks of suitability to work or study.
  • The appropriate management staff need to be made aware of the potential risk of exposure to an infectious disease.
  • Make sure to identify all those who might be affected, not just employees but students as well.
  • When a student is unwell, the best place for them is in their studio flat. If a student becomes ill at school, they are accompanied to their studio. Regular checks on the student are carried out by an appointed member of staff. In the case of overseas students manifesting any strange symptoms it is essential to take quick action and remove them from school where they might infect others.
  • If a staff member shows signs and symptoms of an infectious illness, they will be asked to leave the workplace as soon as reasonably possible and see a doctor. They will not be allowed back to work until SCL has been given a written notice from a doctor stating the employee is clear from any infectious illness.

Disclaimer

In order to provide the best possible care for SCL staff and students, SCL has the right to decline or cancel a booking if there are students coming from high-risk area in order not to expose the students currently onsite to a highly contagious illness.

Reviewed: January 2025

Lone Worker policy

Lone workers are those who work by themselves without close or direct supervision.

Aims

SCL International College recognises that occasionally staff may need to be in the building working alone out of office hours. The school takes its responsibility to lone workers seriously and assesses any risks and takes all necessary steps to avoid or control risks where necessary.

Procedures

  • Inform the School Director or colleague that you will be working alone.
  • Ensure all doors are locked, particularly the main door to the college, and that it is securely closed behind you.
  • Do not answer any door to visitors before checking that the caller is known to you.
  • If you are unhappy with any situation, text or call the School Principal or a colleague who is aware that you are working alone.
  • Once you have left the building, text the arranged contact to say that you have left safely.

Reviewed: January 2025

PASTORAL CARE POLICY

Aim

To promote positive relations between staff and students at SCL International College (SCL) in which all can work in an atmosphere of mutual respect and support.

Pastoral Care is an all-embracing term which describes the whole atmosphere, ethos and tone of SCL in its mission to promote the moral, intellectual, personal and social development of its students.

Procedures

The school supports students in making healthy choices through the provision of a healthy environment.

SCL promotes positive relationships between all its staff and students. Staff understand their responsibility for the pastoral care of their students.

SCL has good links with other relevant statutory and voluntary agencies that support pupils’ health and wellbeing, learning and achievement (i.e. LADO).

SCL follows detailed welfare manual which provides guidance to staff in an education environment.

The school recognises and draws on the individual strengths of both staff and students. Feedback sessions and survey allow the school to put into practice ideas and suggestions received from both staff and students.

Reviewed: January 2025

Photography & Video Taking procedures

Consent Forms

Parents will be asked to sign a consent form granting permission to publish photographs around the school, in school publications and on the school website. This permission will have effect throughout the student’s stay at SCL, unless it is withdrawn in writing by the parent.

All adults in the school will be asked to give a permission granting permission to publish photos as above. This is included in the enrolment form.

Procedure

  • No image will be used without consent.
  • The school will only take and use images that are appropriate and not open to misuse.
  • Students' names will not be published if an image of them is used.
  • Students will be given the option to not have their image used if they are the only focus of the picture.
  • Images will be held securely and removed after the pupil has left the school.
  • The school will only use appropriate images on the website and will not identify children’s names.
  • The school will make every effort to prevent an image of a student who should not be identified from being taken.
  • The school will use school equipment only to take any pictures of students and personal devices/cameras must not be used as an alternative.

This policy includes the use of college mobile phones to capture and manipulate images and is designed to ensure that the school is better able to protect children from the potential harm that the misuse of images could cause.

Reviewed: January 2025

PREVENT POLICY

What is Prevent?

A government strategy to stop people becoming involved in violent extremism and/or in supporting terrorism.

It affects everyone, not only under 18’s or vulnerable adults; all students, staff and sub-contractors.

It is coordinated by the Home Office and includes:

  • Working with local community groups to support anti-radical/terrorist attitudes.
  • Working with educational establishments, including ELT, to reduce risk of radicalisation.
  • Identifying and safeguarding the vulnerable, who are more likely to be drawn into extremism.
  • Identifying and challenging those holding extremist views.

Other key points to be aware of:

  • Police forces/local authorities now have Prevent Staff/ Coordinators.
  • Channel is a multi-agency support process to try and safeguard vulnerable people, once identified, from being drawn further into extremism and criminality.
  • Home Office have identified ELT providers as potential ‘soft targets’ for those promoting radical views.
  • Prevent applies to any extremism (e.g. Terrorism, racism, homophobia, right-wing ideology).

Legal Obligation

The Counterterrorism and Security Act 2015 places a statutory duty on specified authorities (including colleges, schools, universities and others) to ‘have due regard to the need to prevent people from being drawn into terrorism’.

Guidance can be found at: https://www.gov.uk/government/publications/prevent-duty-guidance/revised-prevent-duty-guidance-for-england-and-wales.

Prevent Lead

The Prevent Lead for SCL is Academic Director (Gary Speirs) and in his absence, IFP Programme Manager and Prevent Deputy (Paul Clarke) will be able to advise.

Training

Records of all training must be kept on file.

Online training for all staff can be found at this link: https://www.support-people-vulnerable-to-radicalisation.service.gov.uk/onboarding/awareness-course/country.

Prevent training must be carried out at least every 12 months.

Staff training needs to include:

  • Knowing what Prevent is and understanding the context.
  • Knowing how the college is meeting its Prevent duty, particularly with regard to any recent changes.
  • How to recognise vulnerable students.
  • Knowing what to do if concerned; guaranteeing confidentiality/support to those who report concerns.
  • Promoting core UK values to challenge extremist views, including the modelling of those values oneself.

Student and group leaders need to know:

  • Terminology and the core British values.
  • Importance of maintaining a supportive and tolerant society within the school.
  • Any changes in school rules, particularly relating to IT and not accessing extremist websites.
  • That they must report any concerns they have (about anyone) and who to report to.

Core British Values are:

  • Democracy - your opinion counts.
  • The rule of law - no one is above the law, the law protects everyone, innocent until proven guilty.
  • Individual liberty – freedom of speech.
  • Respectful tolerance of different faiths or beliefs – all backgrounds and cultures, all ages, all genders and sexualities, all religions, and beliefs.

SCL staff promote core British values and challenge when inappropriate views are expressed. We also develop student’s critical thinking skills to help them question extreme views (for long term students).

The School Environment

SCL will ensure that the school environment is one where everyone feels safe and supported by protecting vulnerable students.

We ensure that we have:

  • A Designated Safeguarding Lead (Gary Speirs).
  • Adequate school and residence security.

IT Policies

SCL staff and students will not be allowed to access and research any web sites or media portals on terrorism and counter terrorism in the course of their learning.

Compliance

Accreditation UK includes Prevent as part of Section 2.1 Legal and Regulatory compliance. The full handbook can be accessed here: https://www.britishcouncil.org/sites/default/files/k062_uk_accreditation_handbook_2019_final_v2.pdf.

It is covered in two inspection criteria:

  • Providers will operate at all times in accordance with the declaration made in the ‘Declaration of legal and regulatory form’.
  • W4 - There are policies to promote tolerance and respect and procedures for dealing with any abusive behaviour. All staff and students are aware of these.

Reporting a concern

In the first instance, any concern regarding a student (or member of staff) should be brought to Gary Speirs, the Safeguarding and Prevent Lead (Phone: +44 7759624134 or gary@sclinternationalcollege.com).

In his absence, the deputy lead, Paul Clarke (Phone: +44 7557195461 or paul@sclinternationalcollege.com).

A safeguarding and welfare concern form must be filled in, available online HERE or on the notice board in the academic office. The concern will then be followed up by the safeguarding team and dealt with accordingly, following the school’s safeguarding policies and procedures.

Reviewed: January 2025

RUN, HIDE, TELL PROCEDURE

Aim

To provide guidance on how to be prepared and respond in the unlikely event of a terrorist attack.

Although such incidents are rare, it is important to be aware of safety procedures and to plan your response to minimise risks and stay safe.

Procedure

Run

  • If you hear gunfire or suspect an attack, assess the situation and think about the safest option.
  • If a safe route is available, run quickly, leaving your belongings behind. Encourage others to do the same, but do not let anyone’s hesitation delay you.
  • When leaving the building, ensure your escape route is safe. Avoid dead ends and bottlenecks.

Hide

  • If escaping is not possible, hide behind a solid physical barrier.
  • If you are able, lock yourself in a secure room and move away from doors and windows.
  • Remain silent. Set your phone to silent mode and switch off vibrate notifications.

Tell

  • If it is safe to do so, call the police on 999. Provide as much information as possible, including your location, what you have seen, the number of people involved, and any identifying details.
  • Be aware that the police may not be able to distinguish you from the attackers initially. Stay safe until it is clear you can safely identify yourself to the authorities.

General Advice

Always remain vigilant.

Report any suspicious behaviour or activity immediately to the police or a member of the school team.

Reviewed: January 2025

SAFEGUARDING POLICY (Simplified)

What is Safeguarding?

Safeguarding means keeping students safe from harm.

We look after everyone, especially children (under 18) and adults who need extra help. We make sure you are safe, healthy, and feel happy.

Who is in Charge of Safeguarding?

We have a special Safeguarding Team at school. They are here to help if you feel unsafe or worried.

Gary Speirs or Denisa Pretrescu is the main person to talk to if you need help.

You will meet the safeguarding team on your first day, and their photos are on noticeboards around the school.

Your First Day at School

On your first day, you will have an Induction where we tell you about the school, the area, and your course.

We will also talk about how to stay safe in school, the fire drill, health and safety, and being safe on the roads.

You will get a wristband and a lanyard with the school’s emergency contact number. Keep this with you at all times.

Staying Safe in School

If you feel unsafe, worried, or have a problem, talk to any teacher or staff member. Everyone is trained to help you.

If you are sick and cannot come to class, tell your group leader. They will tell the school.

Important Rules for Staying Safe

  • Under 18s: You cannot go out alone without an adult. If you need to go out, we need written permission from your group leader or your parents.
  • Online Safety: Don’t share your personal information (like your name, address, or photos) with strangers online.
  • Bullying: If someone is bullying you, tell an adult. We will help you.

Your Responsibilities

Be kind to others and follow school rules.

Help keep the school safe by listening to your teachers and being respectful.

What the School Will Do

All the staff at school have been DBS police checked to make sure they are safe to work with children.

If you need help, our Safeguarding Team is always ready to listen and support you.

We will keep your information private and only share it if it is necessary to keep you safe.

What to Do If You Feel Unsafe

If you feel scared or unsafe, tell a teacher or a member of the Safeguarding Team. You can always find help, and we will make sure you are safe and happy.

Where to Find More Information

You can find more information in the Student Handbook for Juniors or by reading the full Safeguarding Policy on the school website.

If you ever feel worried or unsafe, ask for help. We are always here to support you!

Reviewed: January 2025

SAFEGUARDING TEAM

Designated Safeguarding Lead (DSL)

Gary Spiers – Academic Director

Deputy Safeguarding Leads

Paul Clarke – Academic Co-ordinator

Denisa Petrescu – Student Experience & Welfare Manager

Welfare Officer

Denisa Sava – Specialist Safeguarding Training, Certificate in Student Services Management

Designated Safeguarding Team

Gennifer Becouarn – Student Services Coordinator

Beatrice Venturini – Groups Coordinator

Marta Marin Gallego – Kentish Town Residence Manager

Mario Gomes – North Acton Residence Manager

Fernando Corell – North Acton Assistant Residence

Manager Ellie George – Camden Residence Manager

Reviewed: January 2025

SAFEGUARDING YOUNG PEOPLE ON EXCURSIONS

Staffing

SCL International College takes seriously its responsibilities for the supervision and safety of all its students and particularly those under the age of 18.

Although the school site is a safe and secure environment, all students on Young Learner Courses remain under the supervision of one or more members of staff to ensure:

  • Students are where they are expected to be at any given time.
  • To protect students from any potential harm, including psychological harm.
  • To ensure appropriate student behaviour at all times.

Depending on the type of activity the students are engaged in, supervision ratios will vary but the following normally apply:

  • In class and no sporting activities 1:15
  • Break times 1:15
  • Lunch times 1:15
  • Sports activities 1:12
  • Excursions 1:12

Supervision off site poses a greater risk to students and on excursions the staff ratio to students will be a maximum of 1 to 12.

SCL International College offers residential accommodation and complies with British Council regulations where the ratio of supervising adults to students is at least 1:20 for students aged 12-17 and 1:15 for students under 12 at all times.

All staff must be DBS checked and must have read the risk assessment prior to the excursion and signed to say they have read and understood it.

Each coach must have a leader who is responsible for that coach on the excursion. If more than one coach an overall Excursion Leader will be appointed.

Guidelines for Staff

Arrive at the meeting point at least 10 minutes before the advertised meeting time.

Ensure you have all important telephone numbers for use in any emergency. This should include the mobile phone numbers of the students.

Always take a first aid travel pack and check the vehicle carries one too.

Check the itinerary and stopping places with the driver. Ensure students know where and when to meet with points clearly marked on a map.

Tick off the students before entering the coach on presentation of their identity cards and wristbands.

Make a final head count before departure. Any changes to the list to be reported to the school.

Lists to be checked at every stop.

On the coach a firm and friendly approach to discipline must be established from the start.

Seatbelts must be worn by students and staff. Staff should place themselves strategically around the coach to ensure order.

Students must not stand up or move around the coach whilst it is in motion.

At the Destination

Reinforce the rules of no drugs or alcohol and the importance of timekeeping.

Lead students around the site being visited, giving them information or helping them find the information they need.

Students under the age of 16 must remain with the group at all times. If within a shop or small confined area they may have limited time in two or three but staff must assess the risks e.g. exits and suitable meeting points.

Older students must never be given responsibility for younger students.

The visits are educational experiences and undue amounts of free-time for any students are not to be encouraged.

Staff must ensure road safety routines are followed by groups and think of any action they would take should an unexpected incident occur.

Staff must start and finish the excursion with the group unless given prior permission by the School Director.

There should be no consumption of food or drink on the coaches unless consent is given by the driver.

If there is more than one coach students should return on the same coach they arrived on.

Staff must check the coach for lost property before they depart at the end of the excursion.

Missing Students

There will be occasions when a student goes astray and misses a rendezvous. To minimise potential disruption the Excursion leader must:

  • Carry the list of students’ mobile phone numbers and call if lost or delayed.
  • Ensure students have the emergency mobile phone number and are told to call it if they are lost or delayed.
  • Check with other students to see if other plans had been made.
  • Arrange for a member of staff to remain behind, with the mobile phone and student number, if the coach has to depart without the missing student.
  • Advise the School Director of the situation and if the student has not been found within an hour liaise with the school re contacting the police.
  • Be prepared to supply the police with all the information and chronological record of events.

Staff should do their best to ensure other students are not upset by the situation and should keep them informed to avoid any rumours or panic.

Emergency Procedures

If an excursion should be caught up in a force majeure situation (e.g. natural disaster, bomb threat or explosion), the following procedures must be followed:

  • All staff and students should make their way to the pre-arranged meeting point.
  • If the meeting point is inaccessible, the leaders should liaise with the drivers and select a new meeting point.
  • Two members of staff must remain as close as possible to the original meeting point to redirect students to the new meeting point.
  • Staff and students should wait at the meeting point until everyone has gathered together.
  • The Excursion Leader must contact the School Director to inform them of the situation.
  • Students should be discouraged from phoning home until they have returned to the school to avoid causing upset.
  • In the event of students or staff being unaccounted for, the procedure for missing students should be put into place.
  • Upon return to school, immediate provision should be made for students and staff to contact home if possible.

If an accident happens whilst travelling, the Excursion Leader is responsible for assessing the situation and responding accordingly. The leader needs to follow the instructions of the driver, police and emergency services whist liaising with other staff to ensure the safety of the students. At all times staff should attempt to remain calm and to reassure students who may be scared and upset.

Reviewed: January 2025

Smoking Policy

Since 2007, it has been illegal to smoke in enclosed public spaces in England. This includes cinemas, theatres, trains, pubs, bars, restaurants, and all areas within the school premises, including bedrooms.

This policy applies to both traditional tobacco products and electronic cigarettes (e-cigarettes or "vaping"). The use of e-cigarettes is prohibited wherever smoking is prohibited.

Policy for Staff and Students Over 18 Years Old

  • Smoking is only permitted outside the school premises in the designated smoking area located near the entrance.
  • Smokers must disperse promptly after smoking to avoid obstructing pathways or inconveniencing other pedestrians.

Policy for Students Under 18 years old

  • Smoking tobacco or using e-cigarettes is strictly prohibited on school premises or during any school-related activities outside the school.
  • These rules align with existing legal requirements and the school’s duty of care for underage students.

Designated Smoking Areas

  • The designated smoking area is an identified location outside the school’s accommodation, created to accommodate smokers.
  • Access to this area is restricted to staff and students over 18. Under no circumstances are pupils under 18 permitted to enter this area.

Monitoring and Review

  • The smoking policy will be monitored annually by the school’s Senior Management Team, in consultation with staff members.
  • The policy will be reviewed and updated as necessary to ensure compliance with legal requirements and the needs of the school community.

Reviewed: January 2025

Special Education Needs (SEN) Policy

SCL International College is committed to providing a safe, inclusive, and enjoyable learning environment for all students. We recognise the diverse abilities and needs of individual learners and are dedicated to supporting students with learning barriers. This policy outlines the procedures and support provided to ensure that learners with Special Education Needs (SEN) thrive at our institution.

Policy Objectives

This policy aims to ensure:

  • Clear procedures for assessing SEN students, including pre-arrival questionnaires and needs analyses tailored to SEN learners.
  • A safe and enjoyable learning environment supported by experienced teaching staff with SEN expertise.
  • Strong communication channels with parents, guardians, or third parties to maximise the student experience.
  • Inclusive support for SEN learners to help them achieve their full potential and access the curriculum effectively.

Assessment and Planning Procedures

To maximise each learner's experience, parents or guardians are required to provide comprehensive information about the student’s learning needs.

A pre-arrival questionnaire with a needs analysis focuses on identifying SEN learners’ abilities and requirements. Failure to provide accurate and complete information may negatively affect the student’s learning experience and personal development.

Learning Support

Our experienced teaching staff design interactive and balanced lesson plans to cater to the needs of individual learners and groups.

Teachers adapt their approach to accommodate students’ diverse learning needs. Differentiated tasks or adapted lesson materials may be provided for students requiring additional support. Lessons encourage active participation and foster a sense of community among all students.

Communication Channels

We maintain open communication with parents, guardians, and group leaders to ensure that all stakeholders are informed of a student’s progress.

The Student Experience Manager and Academic Coordinators play key roles in facilitating communication. Collaboration with parents/guardians is highly valued, as their input significantly contributes to the student’s learning journey. Depending on specific learning barriers, lesson plans may be discussed in advance with parents or guardians. However, the school reserves the right to make final adjustments to plans as needed to best support the student.

Accessing the Curriculum

Our approach to teaching acknowledges that "success" varies for each individual. Teachers work to ensure that every student can access and engage with the curriculum.

Tasks are clearly communicated, with their purposes explained to help students understand objectives and achieve their goals. Progress is regularly highlighted to motivate learners and celebrate their achievements. Students requiring additional support may receive adapted learning materials or additional verbal support during lessons.

Safeguarding Team

The safeguarding team ensures that all students are supported in a safe and secure environment.

Designated Safeguarding Lead:

  • Gary Speirs

Deputy Safeguarding Leads:

  • Denisa Petrescu (Student Experience & Welfare Manager, Kentish Town & Camden)
  • Paul Clarke (Academic Manager)

Designated Safeguarding Team:

  • Gennifer Becouarn (Student Services Coordinator)
  • Fora Torfi (Groups Coordinator)
  • Marta Marin Gallego (Kentish Town Residence Manager)
  • Mario Gomes (North Acton Residence Manager)
  • Fernando Corell (North Acton Assistant Residence Manager)
  • Ellie George (Camden Residence Manager)

Reviewed: January 2025

Spillage of Bodily Fluids Policy

Aims

This policy provides guidance for staff on the appropriate management of blood and bodily fluid spillages to minimise the risk of cross-infection.

Hazards

  • Bodily fluids are a potential source of infectious micro-organisms.
  • The main risk is infection through hand-to-mouth, hand-to-nose, or hand-to-eye contact, or via broken skin (e.g., cuts or scratches).
  • Cleaning products used to manage spillages may cause adverse health effects such as irritation, dermatitis, or breathing difficulties.

Access

Erect barriers and display notices to restrict access to the affected area.

Infection Control Procedures

The following precautions reduce the risk of exposure to blood-borne viruses and other infections transmitted through blood or bodily fluids:

  • Keep cuts or broken skin covered with a waterproof dressing.
  • Avoid direct contact with blood or bodily fluids.
  • If blood comes into contact with the skin, wash it off immediately with soap and water.
  • If blood splashes into the eyes or mouth, rinse thoroughly with plenty of water.
  • Wear disposable gloves whenever contact with blood or bodily fluids is likely.
  • Wash hands thoroughly after removing gloves and before and after providing first aid.
  • Avoid exposure to needles and exercise caution when disposing of them.

Cleaning Procedures

  • Use dedicated cleaning equipment and materials stored in a designated area.
  • Ensure adequate general ventilation while cleaning.
  • Collect as much residue as possible and place it in a lidded container for safe disposal.
  • Bag any contaminated materials requiring laundry or disposal, such as clothing.
  • Clean affected surfaces with detergent before applying a disinfectant.
  • Report the spillage in the Accident Book.

Reviewed: January 2025

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